OKLAHOMA CITY — Many motorists use the Kilpatrick Turnpike daily, but for some, their Pike Pass won't register as they enter or exit the tollway. Drivers are used to seeing signs light up as they drive the Turnpike.
If it does not, this means your Pike Pass isn't registering.
Jack Damrill with the Oklahoma Turnpike Authority says a lot of it has to do with what kind of vehicle you are driving.
“There are vehicles, special vehicles, that the windows have metal in them or they have an infrared windshield,” Damrill says. “Basically, the window is not conducive to the sticker tag working.”
Damrill says they work with people on a case-by-case basis to help solve the problem.
If the sticker tag is not registering, there is a chance you could be paying more than you should.
“If it does not read properly, where they exit or enter, they are going to be system matched or v-tolled,” Damrill says. “Which is basically taking a certain route which we think they would take, and they will be charged that fare.”
For many drivers, checking your Pike Pass bill isn't a priority, but Damrill says it should be.
There are a select few cars they've had more trouble with and it is often a mounting error that can be fixed in a matter of minutes.