For starters he has her cash but won't repair her hail damaged car.
“Friday his business was shut down,” Sanders said. “Yesterday he wasn't there.”
The body shop owner assured us Sander's car was safe, secure and undergoing repairs at another body shop down the street.
We asked him why he subcontracted the work without notifying Sanders first.
“I should have. I did not do that,” Norment said. “So that was my fault. That was a couple things I made mistakes on.”
It seems Norment has a few spills to mop up.
Court records show he scammed one customer out of $2,500.
That's not all; we've learned Norment has several outstanding warrants including a bogus check charge in Oklahoma County.
“I have no idea,” he said. “I'm gonna have to check on all that, Scott.”
Meanwhile Sanders must rely on a rental car to get around.
She said Britton Automotive has picked up most of the tab but their payments are often times late.
Norment claims he's not trying to pull the wool over anyone's eyes and assures us he'll have Sanders back behind the wheel of her ding-free car by the end of the week.
We'll check back.
Keep these tips in mind when shopping around for a qualified, independent repair shop.
- Asks friends for their recommendation
- Remember to ask questions
- Before authorizing repairs, get a written estimate for parts and labor and make sure to get everything in writing