IYC Update: Body shop hold up

OKLAHOMA CITY – Our In Your Corner team has new details tonight involving a local body shop accused of stiffing customers and doing shoddy work.

Single mom, Linsey Sanders, says the owner of that shop, Danny Norment, took all her insurance money, but failed to repair her hail damaged car.

We eventually helped Linsey reclaim her car.

With the work far from complete, we enlisted the help of Gary Wano and G.W. & Son Auto Body Shop. They worked their tails off.   

Wano said, “We actually ended up replacing the hood, the roof and the trunk lid because of the amount of damage that was there.”

The transformation is remarkable.

Linsey thanked Wano and his crew. She said, “It looks absolutely amazing.”

It was a total team overhaul. Hudiburg Auto Group donated the parts.  

Michelle Douglas and AAA Five Star Auto Glass pitched in too. 

“We take care of Linsey, my family’s gonna be taken care of,” Douglas said. “Maybe not today, maybe not tomorrow, but someday in the future, somebody’s gonna do good for my kids and family.”

Talk about a weight lifted off this single mother’s tired shoulders.

“I would hope, out of you guys helping me, that you guys would be blessed in a way I couldn’t financial do this,” Linsey said. “I hope your business is blessed for all the good things you did for me.”

It’s another In Your Corner success story. 

Linsey is finally back behind the wheel of a car she can be proud of.

Gary Wano’s tips for selecting a body shop:

  • If it seems to good to be true, it is! Saving deductibles and or cash back from an insurance estimate will simply means corners will be cut from the repair process, these corners could create an unsafe finished project.
  • Do not accept a referral from a single source, especially a source with a vested interest. ALWAYS seek a repairer from multitude sources, specific to family, friends, neighbors and co- workers.
  •  If remittance is required prior to repairs beginning, RUN don’t walk. Some repairers may require a deposit to secure parts, but it is not a common practice for a reputable repairer to require payment in full prior to beginning the process.