Online state school testing system crashes second day in a row

Posted on: 5:12 pm, April 30, 2013, by , and , updated on: 10:25pm, April 30, 2013

OKLAHOMA CITY – If your kids took the state required end of instruction exams Monday or Tuesday, they could be forced to retake them.

This week, a computer crash knocked students across the state off the system right in the middle of their testing.

Many now face the harsh reality that their answers have disappeared and they will have to retake it.

“I’m kind of mad because I don’t want to do them over,” Mercedez Ceballos said.

A do-over is a real possibility for her and thousands of sixth through 12 grade students who tested the days of the computer outages.

The State Board of Education said the company providing the state tests, McGraw/Hill, had computer problems.

Servers crashed and the answers students typed into the computers vanished.

Frustrating to parents in the pickup line outside schools.

“If they don’t pass them, they don’t go to the next grade,” Cindy Jones said.

“They get so overwhelmed and they’re little kids, they shouldn’t have to go through this more than once,” Jessica Bosquez said.

Oklahoma City School District’s Superintendent Karl Springer said the Department of Education should extend the testing period by at least a week.

‘We want to make sure our kids have the maximum opportunity to demonstrate the great scholars they are and in the last couple of days, that opportunity has not been available to them,” he said. “It needs to change quickly.”

Meanwhile, families send the same message.

“Get the computers working; don’t let this happen again,” Bosquez said.

Students still stress about what’s to come.

“I’m kind of scared I might not pass if I do it over,” Ceballos said.

News Channel 4 asked the State Board of Education if taxpayers get a refund since they paid the schools to hire McGraw/Hill to test students.

A spokesperson said officials will answer those questions later.

Right now, they are just working with the company to correct these computer problems so testing can continue.