UPDATE: Child support payments delivered after system outage
UPDATE – A spokesperson for Oklahoma Child Support Services, Jeff Wagner, contacted News Channel 4 and said that the computer system has been restored and child support payments went out as scheduled.
OKLAHOMA CITY – A massive power failure that caused the computer systems used by many state agencies to go offline may cause some families, who rely on child support payments, to miss out on tax-free weekend.
The Oklahoma Department of Human Services says the systems could not be brought back online in time to get this weekend’s child support payments distributed to families.
Now, families will have to wait to receive those checks until the beginning of next week.
Jeff Wagner, a spokesperson for Oklahoma Child Support Services, said, “Assuming our vendors find and remedy the problem this weekend, our first opportunity to distribute child support payments again will be overnight Monday, which would put funds available to customers on Tuesday. Our hearts go out to the families impacted by this delay in expected support for their children.”