MOORE, OKLA. - Lee Newman has been knee deep in death and devastation before.
An airman, Lee served in Vietnam.
“You do go back, when you start getting mortars dropped in and you see bodies [lying] around.”
May 20th felt eerily similar.
Lee's home took a direct hit from the tornado.
His house is still standing, but there's loads of structural and water damage.
Even though several inspections were done, Lee's insurer, American Farmers and Ranchers Insurance, AFR, won't total his home, even after all the heavy rain.
“The problem with the leaks are I waited over two weeks and the insurance company was supposed to send someone out here to cover them, the holes in the roof and never did show up.”
AFR Spokesperson, Chad Yearwood, gave us this explanation.
“The vendors were so busy they weren't able to get to everybody and we weren't knowing that,” Yearwood said.
At our request, Yearwood and AFR re-evaluated things at Lee's property.
“As the claim evolved and as we were finding out additional information finding out what his concerns were, we felt like they had merit,” Yearwood said.
The plan now is to level the home to its slab, so Lee can start over from scratch.
“I'm thankful for what AFR did. I've been with AFR for several years and never had any problem,” Lee said. “And really this wasn't a problem. We needed a mediator. Things have worked out great, Scott. I think you're that great mediator that we needed.
We just love it when a good plan comes together.