4 Seniors: Scammers using robocalls to get your personal information
OKLAHOMA CITY – It’s something that you have probably received a time or two, but now authorities are warning you about those robocalls.
In fact, the Federal Trade Commission gets more than 200,000 complaints about the calls every month.
You’ve probably received a robocall about candidates running for office or charities asking for donations.
Those type of robocalls are legal.
However, companies can get into trouble if the recording is a sales message and you haven’t given your written permission to get the calls.
In addition to the call being illegal, the pitch may also be a scam.
Some common robocall scams that are making the rounds these days are offering lower credit card interest rates, mortgage relief, free vacations, medical alert devices or home security systems.
Scammers may also try to falsely notify you about changes in your health benefits or bank account.
Experts say you should always be aware that scams are constantly changing to try and get your personal information.
Your first step to limiting at least some unwanted calls is to make sure your phone number is registered with the National Do Not Call Registry.
However, this will not stop telemarketing scams or illegal robocalls.
Also, if you have caller ID, do not answer the phone unless you recognize the number.
If you do answer and it is a robocall, just hang up.
Experts say you should not press 1 to speak to a live operator and don’t press any other number to complain or get your number off the list.
They say that will probably lead to more robocalls.
You should also consider contacting your phone provider to ask them to block the number and whether they charge for that service.
Keep in mind that telemarketers change caller ID information easily, so it might not be worth paying a fee to block a number that will change.
If you have Internet-based VoIP phone service, you can check into Nomorobo.
It’s a free service and is available for Comcast and Time Warner Cable phone services.
Nomorobo detects and blocks robocalls on a black list of known offender numbers.
It isn’t 100 percent foolproof but it is an extra layer of protection.
To report illegal robocalls, contact the FTC or call 888-382-1222.