OG&E warning customers of phone scam; What you should know before you pay up
OKLAHOMA CITY – OG&E is continuing to warn residents about a phone scam targeting business customers.
The scammer contacts businesses posing as an OG&E customer service representative collecting on a past due bill.
The caller threatens the business with disconnection if the bill is not paid right away then instructs the business owner to pay using a Green Dot prepaid money card.
“We’re getting a number of these complaints, and we want our customers to be aware of the scam,” said Kathleen O’Shea, Manager Corporate Communications for OG&E.
The best option for detecting a scam phone call is to hang up with the caller and contact OG&E about your account status. Another way to detect a scam call is to ask the caller to provide the account number and ask for the amount due (often a scam artist won’t have that information).
Customers can contact OG&E Customer Service from 8 a.m. to 5 p.m. Monday through Friday at (405) 272-9741 (within the Oklahoma City Metro) or 800-272-9741 (outside the Oklahoma City Metro).