Update: Company to pay for medical bills after employees asked child to leave because her face “scared diners”
UPDATE: KFC announced that it is investigating the allegations of misconduct by an employee and are committed to helping little Victoria.
A spokesman says the company will make a $30,000 donation to help with her medical bills.
KFC’s apology stated:
“Please accept our sincere apologies while we try to investigate this incident.
We have zero tolerance for any kind of disrespectful behavior by our team members.
We wish nothing but the best for Victoria in her recovery.”
JACKSON, Miss. – A Mississippi woman says her three-year-old granddaughter was asked to leave a KFC in Jackson because of her facial scars.
Victoria Wilcher lost her right eye, and suffered a broken jaw, broken ribs and several puncture wounds when she was attacked by three pit bulls in April.
She had just been released from the hospital after a month of recovery.
Restricted to only soft foods, Victoria’s grandmother says she went to KFC to get her mashed potatoes and gravy.
But what happened next caught them completely off guard.
She said she sat down with her and started feeding her, and then a worker came over.
“She said that we’d have to leave, we were disturbing customers. Victoria’s face was disturbing other customers.”
On hearing the news, Victoria’s family took to Facebook with a post of her face, and a message reading “Does this face look scary to you?”
The message went on to say, ” I will never step foot in another KFC.”
The KFC corporate office reached out to the family and released a statement saying it has zero tolerance for any kind of hurtful or disrespectful actions towards their guests.
And the company is quote “Committed to doing something appropriate for this beautiful little girl and her family.”