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Dive bar’s response to poor Yelp review goes viral

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NEW YORK CITY – The owner of a New York City dive bar is not going to sit back and do nothing whenever someone gives his bar a 1-star review on Yelp.

After visiting The Iron House NYC, one Yelper decided to vent about her 1-star experience.

“Wouldn’t recommend this to eat or for a quiet drink. I met some friends here at 3pm in the afternoon and the music was so loud we couldn’t hear each other.  the service was terrible just to get a drink at the bar.  The food was also terrible.”

Upon seeing the review, the bar’s owner decided to strike back.

“Megan, thank you for visiting our establishment, and for your review. As you took to Yelp to voice your opinion, I would like to voice ours;

I read other reviews you posted on Yelp for places you have also visited.  It seems you like quiet coffee shops and fancy food, none of which we have ever advertised to provide.  Please note our Yelp description even says:

Ambiance: Divey
Noise Level: Loud

So if you’re going to complain, I was hoping it would be about something that we actually advertise that we provide.  We are primarily a loud, party type, bar atmosphere, serving a mean burger, hot wings, and similar pub fare at RIDICULOUSLY low prices for Lower Manhattan.  Where else in the area can you get a beer for $2? Where else can you get a nearly half-pound freshly made burger including a draft beer for only $10.

We have 4 stars on Yelp, but it’s not because our food will knock your socks off.  The 4 stars are there because most of our customers come in looking for a fun time, and to get away from the mundane of the every day, while enjoying a simple, decent meal at a low price.

I recommend you align your expectations with the type of establishment you are visiting, and do more research before you decide on a place that will work for your personal preferences.  I give you 1 star as you are terrible at finding bars and restaurants that suit your tastes.  I’ll give you more stars if you come back and have a drink with me.”

A picture of the bar’s response was viewed more than 1.4 million times on Imgur.