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Pregnant woman says Subway employee denied her medical request: “This is fast food, not fine dining”

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ADEL, Iowa - Kassidy Small says her children are her world.

When Small found out she was pregnant with her second child, she decided to follow all of the doctor's orders to make sure her baby was born healthy.

On Saturday, Small went to a Subway restaurant in Iowa but had a special request when it came to the deli meat.

"Doctors recommend that you don't eat deli meat unless it's thoroughly heated," Small told WHO-TV. "Usually when I eat at Subway, I ask them to microwave my meat and then toast it."

However, she says that didn't happen the last time she visited the restaurant.

"He just said he was really busy and that this is fast food, not fine dining," Small said.

She says the employee would only toast the sandwich, not warm the meat in the microwave beforehand.

In fact, she claims the employee pulled out a thermometer and showed that the meat was at 140 degrees.

According to the CDC, pregnant women must heat deli meat to 165 degrees to prevent the risk of bacteria.

Small left empty-handed and took to social media to voice her concerns.

"Maybe someone will read it and now when someone makes a request, they will do it more happily instead of putting down the person for whatever they are requesting," Small said.

WHO-TV reached out to the restaurant's manager, who said this has sparked a store-wide retraining effort. The manager says she also plans to speak with the employee personally.