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Update: Vietnam veteran left scratching his head over leaky roof repairs

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Update 5/9/16: Michael Pittman can finally let out a big sigh of relief.

The Vietnam veteran's roof doesn't leak anymore. 

You'll remember he's been waiting on repairs since late last year, after a large tree fell on his house.

Michael ran into big problems with the contractors he hired to do the repairs.

The men aren't licensed roofers, which means Michael's roof was repaired illegally.

The disabled veteran was out of insurance money and losing hope fast.

We called in the big guns, licensed roofer Jonathan Marsh, a former army ranger, combat Veteran and Black Hawk helicopter pilot.

“As soon as I heard he was a veteran, I wanted to raise my hand and volunteer right away,” he said.

Jonathan and his crew from Tier One Roofing & Construction worked fast, ripping out the initial repairs.

In the end, Michael not only got his roof repaired, but one of the unlicensed contractors refunded Michael half of his insurance money.

“I didn't know where to go, until I remembered you guys, seeing you on Channel 4, and I'm going ‘At least, they'll have some answers,’ and you did. You fixed me up with the help of these guys,” Michael said.

Jonathan and Tier One are helping build a stronger community and restoring a veteran's trust in people.

STILLWATER, Okla. - Michael Pittman’s roof was damaged after a tree crashed down on his house last fall.  

“We didn't know if it was an explosion or tornado,” he said.

The damage led to a leaky roof needing repairs, except Michael, who is 100 percent disabled, has concerns about whether or not the repairs were actually done.

There's more confusion over who Michael hired to do the repairs after he says someone from his insurance company gave him a list of local contractors or "preferred providers."

With no contract or invoices, Michael ended up with Randy Harrison's business card.

We know it was Bobby Saucier who cashed the insurance money.

So far, he isn’t talking.

Harrison was happy to talk to us.

“I came over and helped [Bobby] one day,” Harrison said. “He said he needed an extra set of hands.”

Harrison says Saucier chases storm repairs and previously did some subcontracting work for him, admitting at one time they were thinking about going into business together.

“No money passed through my hands,” Harrison said. “I have no idea what was bought, what wasn't bought.”

We know the men had no business being up on top of Michael's roof, because neither is licensed with the state to do roofing work.    

Again, Harrison says he was simply lending a hand.

Michael alleges someone from State Farm gave him a "preferred list" of contractors.

We wanted to know how a roofer without a license could get on a "preferred list" for roofing contractors.

A State Farm spokesperson tells the In Your Corner team, because of the company's privacy policy, he can't discuss the details of Michael's job or claim but says State Farm will never recommend a contractor for a job and "communicates with policyholders to let them know it is their choice when deciding on a contractor, and the contractor is responsible for their own work." 

Michael's stuck with a leaky roof and more questions.

There is still no word from Saucier, but we did convince Harrison to put an offer on the table. 

“In the end, I want [Michael] to be happy,” he said. “I will bring Michael a check for half of $1,900.”

While Michael waits for his refund, I reached out to a roofing contractor and veteran, Jonathan Marsh, of Tier One Roofing.

He jumped into action and is working to come up with a plan to help Michael.

He hopes to have Michael’s roof repairs in the coming weeks.

We'll check back.