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911 operator charged after allegedly hanging up on callers “because she did not want to talk”

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HOUSTON, Texas- A former 911 operator is facing charges after she allegedly confessed to hanging up on callers.

According to KPRC, 43-year-old Crenshanda Williams has been charged with interference with an emergency telephone call.

Court documents allege that Williams was involved in thousands of “short calls,” or 911 calls that last 20 seconds or less.

In fact, KPRC reports that Williams even hung up on a man who was reporting a deadly shooting at a convenience store.

When questioned about the calls, she allegedly admitted to hanging up on callers “because she did not want to talk to anyone at that time.”