SHAWNEE, Okla. - A woman claims a transmission repair shop scammed her out of over $1,000, and she's not the only one making the allegations.
Last July, Jackie and Daniel Sapp told NewsChannel 4 about an issue they had with Larry's Transmissions.
The Sapps said they brought their truck in for a free diagnostic test but never agreed to have work done. However, they said the shop went ahead and did the work, billing them for $2,700.
When NewsChannel 4 went by the shop, the owner told us she assumed they wanted the work done.
Now about a year later, another woman is making similar allegations.
Patti Sears said her husband dropped off a transmission to have some work done on it and he agreed to a $1,000 price tag.
After being told it would be done in a few days, Sears said they waited a week before calling and asking about the transmission.
"My husband says, 'Well, I can pick it up, and take it to Oklahoma City and get it done within a couple days.' She says, 'Well, I don't even have it here,'” Sears said.
The owner then allegedly refused to tell him where it was.
When Sears logged on to Facebook to post about the incident, she saw hundreds of customers posting about similar issues.
The owner refused to comment to KFOR on the situation.
Sears said, when they finally got the transmission back, they were told the agreed upon price was only for the labor.
After getting the transmission back from Larry’s, Sears said another shop found several problems with the transmission.
That’s why Sears wants to spread the word so this doesn’t happen to anyone else.
"Not everyone is as fortunate, financially, as we are. They take their car in there, get hit with a big bill, she basically holds the car hostage until you pay the bill,” Sears said. "It's just not fair.”