Oklahoma Watches and Warnings
Watch KFOR Live Interactive Radar

Glitch leaves metro businesses without phone service

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

OKLAHOMA CITY -- Some metro businesses were left without phone service because of a major glitch involving Cox Communications.  

Some Cox customers were without phone service all day Tuesday.

The company 1-800-2-Sell-Homes had nearly a dozen phone lines that were out of service.

Company spokesperson Paulette Kingston said they noticed the problem first thing Tuesday morning.

"The phones drive our business so we have a tough situation,” Kingston said.

 A Cox official did not say how many businesses were affected.

The company put into place a critical response plan to fix the problem as soon as possible.

Many local businesses informed customers about the phone problem through Facebook and Twitter.

Cox provided every phone line with a pre-recorded message to let customers know that the problem would be fixed.

Service to most if not all businesses has been restored.