Family billed for ambulance that arrived too late
WASHINGTON—A family who is mourning the loss of a loved one is now furious at an ambulance service who sent a bill, even though they were too little too late.
Durand Ford, Jr. says DC Fire & EMS sent his family a $780.85 bill for an ambulance that he called for his father last month.
However, his father died waiting for that ambulance, after it took more than 30 minutes to arrive.
According to records, the 911 call was made at 1:25 a.m. after 71-year-old Durand Ford, Sr. was having trouble breathing.
A fire truck arrived nine minutes later but an ambulance was unavailable.
An ambulance was dispatched to the home at 1:47 a.m. and didn’t arrive until just before 2 a.m.
By that time, Ford was already dead.
City leaders say they have not heard of the company billing anyone who has not been transported to the hospital in the past.