Couple leaves huge tip despite slow service at restaurant

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CEDAR RAPIDS, Iowa (WHOTV) – An Iowa couple, who is behind a sweet gesture, say they want their actions to be an inspiration for others.

Makenzie Schultz and her husband, Steven, were celebrating their six-year wedding anniversary over the weekend at a sushi restaurant in Cedar Rapids.

However, the couple says the service “sucked.”

Instead of heading to social media to complain, the Schultz family took a different route.

Despite waiting 20 minutes to get water, 40 minutes for an appetizer and over an hour for their entrée, the couple gave their waiter a $100 tip on a $66.65 bill.

“People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table,” Makenzie’s Facebook post read.

“That’s when I told my husband, ‘He’s working so hard and you can tell he’s so stressed out but he’s not letting on to us.’ When he came to the table, he was very sweet and nice,” she told WHOTV. “That is why it touched me. We have been in his shoes.”

The couple met while working at a restaurant.

“We completely understood that feeling because he was doing his best but his best wasn’t good enough,” she said.

She says she hopes the small act would be taken positively.

“It wasn’t about the amount of the tip, but it’s about being understanding and being kind,” Makenzie said. “Sometimes we need to take a step back, look at the whole situation and understand it and not judge it so quickly.”


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