Frontier City changes prosthetic policy

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OKLAHOMA CITY -- After KFOR did a story about a little girl who was denied access to the water slides at Frontier City because of her prosthetic leg, Frontier City officials have changed the policy.

We first met 8-year-old, Averie Mitchell, last week.

She was showing us her gymnastics skills, cartwheels, and front walk overs... all with a prosthetic leg.

The family had been devastated the weekend before, as Averie was getting ready to go down a water slide at Frontier City, when an attendant told her she couldn’t because her prosthetic  might scratch the slide.

“I was angry.  I was upset.  My child was crying.  She thought she had done something wrong,” said Averie’s mom, Kim Mitchell.

“I was kind of mad and sad,” said Averie.

The family said they felt discriminated against, and said there is nothing on Averie’s leg that could scratch the slide.

The family’s story exploded, popping up on websites across the country.

“I didn’t realize that it would go viral like it did.  A little bit scary, but I’m glad it did.  I’m glad it got the awareness out there,” said Kim Mitchell, when we spoke with her via Skype from the family’s home in Hugo, Oklahoma.

And it prompted swift action from Frontier City officials.

Just days after the incident, they held a meeting and decided to change their policy and allow prosthetic body parts on the slides.

“Very excited, very happy.  And hope that this happens across the board with other water parks so that nobody else has to go through this again,” said Kim.

Here is a copy of the statement that Frontier City sent to KFOR.

OKLAHOMA CITY, Oklahoma (July 23, 2015) – Frontier City is amending and clarifying company policy regarding guests wearing prosthetic devices and their access to water slides.

Guest safety is the priority in every situation, and the company follows ride manufacturer’s suggestions and guidelines. After consultation with the ride manufacturer and industry professionals, we have determined that guests with prosthetics
may ride under the following conditions:

1. The rider must be able to safely enter and exit the slides without assistance.

2. The rider must be able to assume the prescribed riding position.

3. Prosthetic devices must not have any exposed metal or rough edges in order to be permitted on the slides. Any guest with a prosthetic has the option to wrap or remove it provided they fulfill the above requirements.

Frontier City will be implementing this new policy effective immediately and will be updating all safety signs and website to reflect these changes.

Kim says her daughter was excited after speaking to the general manager.

“She was glad that she gets to keep her leg on and that everybody gets to keep their legs on.  And she even said that she accepted his apology,” she said.

And although they have no immediate plans, the Mitchell family says they will go back to Frontier City.

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