OKLAHOMA CITY - Oklahoma City police are investigating a break-in at the IRS office.
Many went downtown Tuesday, only to find the office closed.
Maci Ulloa has had a frustrating time trying to contact the IRS.
"Why is your online not working? Why is your phone not working? You can't answer people's phone call," she said.
She's been trying to get paperwork for days.
"Very important. It’s the only way we can get our house. We need this last piece of information we need for our loan officer," Ulloa said.
Having no luck, she decided to drive down and talk to someone in person, but that didn't work either.
"When I walked in, they said it was an active crime scene, so we couldn’t see the IRS people today," she said.
She was one of many turned away Tuesday because of a break-in early in the morning.
Oklahoma City police said the alarm was triggered at 6 a.m.
"When our officers arrived, it was determined that a door had been pried open, that’s how entry was made," said Gary Knight, Oklahoma City Police Department.
Police aren't releasing much information right now.
Investigators are combing through video to see if cameras captured an image of a suspect.
Federal agencies are also investigating.
"Because a burglary at the IRS building is a unique thing. We don’t see this as the type of crime often," Knight said.
In a statement, the IRS said:
"The IRS is working closely with law enforcement to asses the situation. We do not have any other details we can prove at this time, as local law enforcement investigates."