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Update: A giant hole in family’s fence and pocketbook

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UPDATE 7/10/17 - Morrison Fence customer David Giles saw our 'In Your Corner' story on Channel 4.

“And, that woke me up to calling you,” he said.

Another customer is without a fence and considerably lighter in their pocketbook.

“I'm afraid I'm out $4,274, which is half the cost of the vinyl fence,” Giles said. “I paid him with check #1095.”

Owner Sam Morrison tells the In Your Corner team he doesn’t have the funds or crew to build any fences right now.

We asked his former office manager about what caused Morrison to bail on jobs.

“No, he's not out of business,” she said. “He's on medical leave.”

We know Morrison's business is up for sale.

He's been shopping around for a buyer, and there was someone interested but that potential buyer backed out.     

A second customer, Rachel Mack, is suing Morrison.

She's since disputed the charge with her credit card company.

David paid with cash, not credit and, at 85, he said he'd rather avoid a courtroom and the hassle of trying to collect his judgment.

“It's hard to swallow that people treat other people that way,” David said.

I put a call out for help on Facebook and Twitter.

John Whitson and his childhood buddy, James Sutton, from Blue Jay Fence came highly recommended.

They want to show the world kindness wins every time.

David’s new fence is on the way.

“We build everything piece by piece,” John said. “We never use pre-made panels.”

We'll keep you posted on the progress.

OKLAHOMA CITY - Rachel Mack's week went from bad to worse.

She said a landscaping company took out her gate and hit her gas line.

“We were evacuated from our home,” she said.

Now, she's in a dispute with the landscaper and with a second contractor hired to replace her old fence.

“Contract was signed,” she said. “I paid 50 percent down via credit card over the phone.”

She put half down, almost $3,800, and then the fence guy disappeared.

He never set foot in this yard ever again, not even to remove the old fence.

“I don't know how somebody could come up with so many things that were wrong, between health stuff, and rain and phone lines,” Rachel said. “It's like, every time I called, there was an excuse of some sort.”

The problem for Sam Morrison and Morrison Fence Company is he signed off on this written contract outlining the scope of the work.

We traced his fence company back to a N.W. Oklahoma City address.

Morrison's name is on the mailbox, but there was no sign of the business owner anywhere.

The place is pretty much cleaned out, and we found a demolition crew remodeling the building.

We kept checking out leads, eventually tracking down Morrison's former office manager, who told us Sam Morrison isn’t out of business. He’s on medical leave.  

She blamed the slow progress on Morrison's health crisis, plus one of their work crews retired, and they just couldn't get to Rachel's job.

Morrison called us back and left us several voicemails saying he prefers to let things play out in court, because Rachel has decided to sue.

“My position is still the same,” Morrison said. “This is a pending lawsuit now, and I can not talk to you about it until I go to court.”

Morrison Fence Company has an A+ rating with the Better Business Bureau.

Morrison Fence did offer Rachel some of her money back.

They claim they already purchased materials to build the fence with Rachel's down payment and can't return the supplies.

Rachel and Sam Morrison will each get their day in court later this month.

We'll check back.