Woman sues casino that offered her steak dinner instead of $43 million jackpot

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

NEW YORK – A slot machine told her she hit a massive jackpot, but the casino claimed it was a machine error and offered her a meal on the house. Now, she’s taking this to court.

Katrina Bookman captured national attention last year when she played a ‘Sphinx Slot Machine’ at Resorts World Casino in Queens, New York, and it appeared as though she’d won $43 million – which would have been the largest jackpot ever won on the slots in U.S. history. She excitedly snapped a selfie with the screen, believing her life was forever changed.

But, when Bookman came to collect her prize, a casino worker told her she hadn’t actually won anything and offered her nothing but a complimentary steak dinner and $2.25.

Bookman’s lawyer said she did not accept either the dinner or the $2.25.

At the time, Resorts World spokesman Dan Bank apologized and told CNN “casino personnel were able to determine that the figure displayed on the penny slot was the result of an obvious malfunction – a fact later confirmed by the New York State Gaming Commission.”

The New York State Gaming Commission also said, in August, the machine displayed a disclaimer, stating “Malfunctions void all pays and plays.”

Bookman’s attorney, Alan Ripka, said he has been fighting for months to get the casino to pony up more cash for Bookman but to no avail. So, on June 14, he filed a lawsuit.

Ripka also said the casino’s excuses are “ridiculous.”

“You can’t claim a machine is broken because you want it to be broken. Does that mean it wasn’t inspected? Does it mean it wasn’t maintained?” Ripka told CNNMoney. “And, if so, does that mean that people that played there before [Bookman] had zero chance of winning?”

Ripka also said he’s asked Resorts World Casino to explain how the machine malfunctioned but the company did not offer him anything.

The complaint alleges Resorts World Casino was “negligent” and did not adequately maintain their lottery equipment. It also posits Bookman suffered “mental anguish” as a result of the incident and she sustained a “significant” monetary setback because she “lost the chance and/or opportunity to win” on the machine.

The complaint also names video lottery operator Genting New York LLC – which is Resorts World Casino’s parent company – and slot machine maker International Game Technology as defendants.

Ripkin said he plans to seek at least $43 million in damages.

The suit is similar to an earlier case against an Iowa casino.

The Chicago Tribune reported a court ruled in favor of Isle Casino Hotel when a penny slot machine indicated a 90-year-old woman won $41 million. The court ruled “the game’s rules capped jackpots at $10,000 and didn’t allow bonuses,” according to the newspaper.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.