OKLAHOMA CITY - Cody Thornton woke up Sunday morning and couldn't move. Suffering from flu-like symptoms the night before, he said he felt like he was having a seizure.
"I woke up at 7-ish and my hands were all locked together, I couldn't move, all the muscles in my entire body were just locked up," Thornton said.
Living alone, Thornton didn't know what to do. He had called 911. He talked to the dispatcher and was told help was on the way. It never arrived at his door.
Thornton said the seizure-like symptoms subsided, and he drove himself to the doctor but he is disturbed he wasn't able to rely on first responders when he needed help.
"It was kinda crappy," he said. "I used to be a cop years ago, so I know how it goes, when you need a first responder, those are the guys that are coming to save you, and nobody came this morning so I kinda feel neglected a little bit... like they are not really there."
EMSA officials said there was miscommunication between Thornton and the dispatcher as to where exactly he was located.
"(The dispatcher) was under the assumption that he was actually in the vehicle, pass that along to the crew that was responding. When they arrived, they found the vehicle, checked it to look for a patient, didn't see one," said EMSA's John Graham.
Thornton was in his townhouse not his truck. EMSA said no-shows are common. They responded to 19 calls in November alone where there was no patient to be found upon arrival.
"It's very common for us to arrive and the patient is not there. It was our mistake. We didn't call back. The community can rest assured that we are going to be there for them. This is an anomaly. We've already have practices in place to make sure it doesn't happen again, so it won't," Graham said.