El Reno assisted living facility closes after cease and desist order issued by state health department

EL RENO, Okla. - A Canadian County assisted living facility is closed. The state health department issued a cease and desist order on Shepherd Manor in El Reno.

The order relates to violations of the Residential Care Act of the Oklahoma Public Health Code.

“This one was an emergency order for relocation of residents,” said Michael Cook, Oklahoma State Department of Health Director of Long Term Care.

26 elderly residents had no choice but to find a new home this week.

“I was shocked because everyone wants their own place,” said Ronda Smith, who was there to grab her brother’s belongings.

Looking at what's left of the Shepherd Manor, it's hard to believe it was a functioning as a residential care facility just days ago, now, beds that were once inside, sit outside.

“You don't want to get a facility in a situation that has no management and that's the situation we were in,” said Cook.

Since February, OSDH received several complaints, but since the facility was getting a new owner, the health department was hopeful conditions would change and they didn't.

“Shortly after that, we started getting some complaints,” said Cook.

From May 14 to June 14, OSDH received complaints about everything, from residential care, facility cleaning, and food to the lack of medicine delivery.

“The administrator had actually been fired on May 29. They were operating with a CMA, a housekeeper and a laundry person in the day time and actually had an unlicensed individual come in at night monitoring the residents,” said Cook.

On Tuesday, the department was at the facility with a cease and desist order.

“They did get their medicine. I don't know if anybody was licensed to give it,” said Smith.

Smith said her brother lived at Shepherd Manor for two years.

“He didn't complain, but yes, it was on the meals and how everybody was separated,” she said.

News 4 caught up with the owner Carmen Richardson who admitted there was a need for change. We asked her if there were not enough staff to which she replied, "Yes, yes!"

Richardson owned the property for just six months. She says financially it was hard to support the little staff she had.

“I'm really glad that they put the other people in a place where they can be taken care of. I feel sorry because it was my dream to have it,” Richardson said.

Richardson said she hopes someone will take over the property and do something good with it. She did admit to firing the administrator and a nurse, however, she did say all residents got food when needed.