ELK CITY, Okla. — A man is seeking answers after his washing machine exploded during a spin cycle over the weekend.
“Threw in a load of sheets and started our washer, like any ordinary day,” Jack Hammond told News 4.
However, Saturday morning spiraled into anything but ordinary for Hammond and his family.
“We just hear a loud commotion all of a sudden. I jump up and try to figure out what that noise was and we come to our washing room,” Hammond said, adding that it sounded like a grenade went off.
When they got there, the lid of their washing machine was twisted off and the body of the machine was distorted.
“We just were standing there star struck, looking at the water on the floor,” Hammond said.
The explosion was so large, it left two large holes in the drywall where the washing machine normally sits and tore the trim off the laundry room door.
“After that happened, I searched washer blowing up and on the Google results, we ended up having one from 2017. It was an LG washer that looks almost identical to it, with the same direct drive motor,” Hammond said.
That was the only case he could find.
An LG representative is supposed to stop by Hammond’s home sometime later this week to figure out what could have caused the washer to explode.
Hammond is still in shock, thinking about what could have happened and feeling blessed that it didn’t.
"They love watching the clothes tumble around. So I could only imagine, you know, if one of our kids were looking inside it or something when this happened. It would have been catastrophic injuries to them,” Hammond said.
News 4 contacted LG for comment Monday and they sent us a statement Tuesday morning saying, "the unit is confirmed to be a recalled 2011 model and customers were offered a free in-home repair solution that likely would have helped prevent this incident. It's important that customers know that this is not a widespread issue and does not affect LG washers available at retail today. Our LG customer service is working closely with Mr. Hammond to inspect both the machine and the damage in order to assist him with the best possible solution."