More than 200 women have filed a class action lawsuit against Wen by Chaz Dean and direct marketing company Guthy-Renker.
Their lawsuit claims the product causes significant hair loss and bald patches, hair breakage, and rash, according to the Daily Beast.
Celebrity Stylist Chaz Dean created Wen and claims that each $30 bottle is a natural and gentle replacement for shampoo, conditioner, and leave-in conditioner.
However, Amy Davis, the Dallas-based attorney representing the women, reportedly hired a chemist to evaluate the ingredients.
They claim there are no cleansers in the product, which they say is basically more of a lotion that is blocking hair follicles.
The lawsuit also alleges that Wen has removed negative comments and online reviews.
But NewsChannel 4 found these photos on Twitter.
— FOX8 WGHP (@myfox8) December 15, 2015
If you use Wen products please check this out and then message me to get information on Monat. I am happy to... https://t.co/F5XeKoubf9
— Sarah Fisher Durst (@absolutelysjf) December 15, 2015
Saw on the news, and some product reviews, that (Some?) WEN hair products are being said to cause some hair loss. https://t.co/53AWvm3Q4w
— skullaria (@skullaria) November 12, 2015
— RihannasHeart (@RihannnasHeart) April 4, 2015
— lori frank (@lorifrank1) July 24, 2015
The lawsuit was orginally filed last year, but since then, many more women have come forward, some of them are representing their children.
NewsChannel 4 reached out to Gunthy-Renker and, so far, have not received a response.
However, a Wen spokesperson told NewsChannel 4 that it categorically denies the allegations and intends to vigorously contest them.
"We take great pride in the quality of our products and believe every product meets our high standards. We want all of our customers to have positive experiences with our products, and we encourage any customer with any questions to contact us," said Wen Spokesperson Joe Hixson. With well over 10 million Wen products shipped since 2008, our customers’ overwhelmingly positive response to Wen is a testament to the benefits it can deliver for its users. These benefits are reflected in consistently high rankings from independent consumer product sites as well. Importantly, there is no scientific evidence whatsoever to support any claim that our hair care products caused anyone to lose their hair. There are many reasons why individuals may lose their hair, all unrelated to Wen hair care products. We intend to vigorously contest the allegations made against our products."