WASHINGTON (KFOR) – If you have been struggling to access your Dish Network account recently, you’re not alone.
Earlier this month, Dish Network claimed that a “network outage” was impacting services. As a result of the ‘outage,’ the company’s website was down for several days.
Company officials say internal communications and customer call centers are still being impacted.
Now, we’re getting a better idea of what caused the outage.
On Tuesday, Dish confirmed “certain data” was obtained from its IT systems during the cybersecurity breach. So far, it’s unclear what data was taken.
“It’s possible the investigation will reveal that the extracted data includes personal information,” the company says. Officials are still working to determine what was impacted by the breach.
If any customers’ data was obtained, Dish says it will “take the appropriate steps and let any impacted customers know.”
At this point, other details about the breach have not been released.