In Your Corner: Customer gets the brush off

In Your Corner
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OKLA. CITY - Katy Powers hired contractor, Jeramy Gregston, to paint her kitchen.

His guys did a good job on her cabinets, but the walls are an absolute wreck.

“It's got so many paint layers on it that it is the thickness of wallpaper at this point,” she said.

Katy says Gregston sent his guys to fix their mistake, but they only made it worse.

Not only does she get to wake up to the mess every day, but now she's the one being sued by the contractor because she refused to pay the remaining balance on the unfinished job.

“What an ego you have to think you are that good and you haven't even checked on these walls,” Katy said. “You haven't even seen what the walls look like and yet you're going to sue me.”

Friday, we waited for Gregston as he left court.

He tried to block our camera with his folder.  

He wasn’t in the mood to talk.

We know of more complaints against the contractor.

Shelly fryer works for Don's Flooring Gallery and sold Gregston carpet for his home back in 2009.

“Then they never paid their bill, so Don's Flooring Gallery placed a lien on their property of that house,” Shelly said.

Court records reveal more of Gregston’s money problems, including a foreclosure, eviction and he pleaded guilty to writing a bogus check.

We know more customers sued him for bailing on the job, although several of those cases were dismissed.

Katy said, “If he cared about the customer, he would get it right.”

Katy must round up more cash to repair her damaged walls.

Gregston is still refusing to lift a finger.

As we said Gregston sued Katy, but he lost.

Tips for selecting a contractor:

  • Solicit at least two or three bids from contractors.
  • Ask for references of customers.
  • Verify whether or not contractor is a member of a professional association that has a code of ethics for remodelers.
  • Check court records.
  • Check into required building permits.
  • Are they licensed, bonded and insured?


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