Resident says apartment complex has left him without air conditioning

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OKLAHOMA CITY – A resident is speaking out after he said his apartment has been without air conditioning for days.

He claims that he tried to reach out to property managers at the complex, but is getting little help. He says with more heat on the way, he’s worried.

Our NewsChannel 4 crew went to the complex and found out there are more concerns.

“I haven’t had A/C in 10 days now. I notified them the 1st, and the last I heard was two days ago. They said someone would be here, tomorrow, tomorrow, tomorrow,” said Daniel Stephenson.

Daniel Stephenson lives in the Cave Creek Apartment complex near N.W. 30th and Rockwell.

It’s a gated community, but there are broken fences that could give anyone access to the property.

“This is one of the gates that went down last winter when we had the snow and ice storm,” said Stephenson.

There was also a fire back in April to one of the units, and damage is still visible from the outside.

“I think this is an example of a corporation that just cares about getting money from people and not taking care of the people,” said Stephenson.

We asked to go into Stephenson’s home to make sure the air conditioning wasn’t working.

It was 80 degrees inside the apartment during the coolest time of the day, forcing him to find a temporary place to live.

“I haven’t lived here in my own home. I’ve come by after work, grab some clothes, check to see if any A/C has been done, then go stay with a friend,” said Stephenson.

Our crews talked with management, but they declined to comment.

Friday afternoon, NewsChannel 4 received an email from Merritt Properties, the company that owns Cave Creek Apartments.

Despite what Stephenson says, Blake Merritt says there are people scheduled to work on his air conditioning.

He also says that they are waiting on insurance issues to be resolved before the unit that was damaged by fire can be completely fixed.

Stephenson said he hopes residents will stand up for themselves in similar situations.

“People need to know their rights. You need to find out about the tenant landlord laws and never ever just call them, notify them in writing for now on,” said Stephenson.

Our crews also spoke with other residents on the property who have had problems but did not feel comfortable talking on camera.


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