Time Warner Cable calls woman incessantly, owes her nearly $230,000

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Time Warner Cable called one Texas woman more than 150 times, and the company now owes her a large lump some of money.

Araceli King, from Irving, Tex., was called 153 times by an automated telephone service.

She accused TWC of harassing her by leaving messages for a man named Luis Perez, who previously owned her phone number. King claims that she had a rather lengthy discussion with one of the cable company’s representatives explaining that she was not, in fact, Luis Perez.

The incoming calls to King’s phone were from an “interactive voice response” system meant for customers who were late paying bills.

Time Warner Cable claimed they were protected by the Telephone Consumer Protection Act, a law meant to curb robocall and telemarketing abuses, because it believed it was calling Perez, who had consented to the calls when he had the phone number that now belongs to King.

But a judge said that a responsible company would have tried harder to find Perez and address the problem.

So with each call violating the law costing $1,500, the company now owes King $229,500.

That same judge noted that 74 of the calls were made after King sued the cable company in March of 2014.

The last 74 calls, he added, were “particularly egregious violations of the TCPA and indicate that TWC simply did not take this lawsuit seriously.”

The trial for King v Time Warner Cable, U.S. District Court, Southern District of New York, No. 14-02018 is scheduled for July 27.

 

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