Video: Petco employee fired after video of rough grooming incident goes viral

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ATLANTA, Ga. (11Alive) – A groomer who was caught on camera roughly handling a dog is no longer employed at Petco.

On March 1, a woman says she noticed a groomer treating a black dog roughly.

The dog attempted to back away from the groomer, and the man yanked on its leg at least three times.

She started recording the incident on her phone before speaking with a manager.

Petco’s corporate office released the following statement:

“At Petco, the health and safety of pets and people is always our top priority, and we take full responsibility for all animals under our care. There are strict grooming protocols in place to ensure the safety and well being of pets, and we are very concerned by the conduct of the groomer in this video. After a thorough investigation this employee is no longer at Petco. We are in contact with both the concerned individual who took the video and the pet parent and can confirm that the dog is home and in good health.”

This is the second time in a few months that Petco has been in the news.

In December, 18-year-old Jared Segal, who has high-functioning Asperger’s syndrome, was working at a Petco in Florida.

“Whenever someone would call in sick, Jared was the first one they would call, and he would always take their shift,” Lori Segal, Jared’s mother, told WPBF.

However, his family became concerned when Jared didn’t come home from work one night.

“We got a voicemail from a Jupiter police officer saying Jared had been arrested for embezzlement and grand larceny,” Segal said.

Officials say Jared had been accepting coupons from customers that were expired or invalid, which cost the store $1,000.

His parents say it was an honest mistake, but Petco considered it fraud.

“This is the crime of the century, coupon theft,” Segal said. “To have him arrested? Shame on the police department. Shame on Petco corporate.”

The company released a statement to WPBF, saying, in part:

“Petco refers theft (or loss) incidents that value over $100 to local authorities to review. In this instance, after the employee admitted to improperly discounting merchandise, Petco followed protocol and alerted the local police. After reviewing the information, the police made a determination to proceed using their individual guidelines. Once the matter is referred to the police, Petco is no longer actively engaged in any decisions made related to the incident.”

The Segal family says they were originally told charges had been dropped.

Recently, Lori Segal posted on Facebook that the charges had been reinstated.

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