A mother’s Target run turned into “an invaluable lesson” that’s gone viral.
On the morning of Jan. 13, Sarah Bigler posted to Facebook about a not-so-great day she was having.
Her husband, Matt, was sick, so she picked up her son, Archie, from a sitter and her daughter, Eloise, from school.
On the way, Bigler decided to make what she was hoping was a quick stop to Target for a few items.
“I found a line with just one person ahead of me and began organizing my items on the conveyor. After placing my items, I look up to see that the person ahead of me was an elderly woman. She was paying for her items with change and wanted to purchase each separately. Part of me, the part that had a long day at work, the part of me who had a 1 1/2 year old having a melt down in the cart, the part that had set an unnecessary timeline for Target and getting home, was frustrated with this woman and the inconvenience she had placed on me.”
Naturally, the wait made Bigler a little uneasy.
“BUT, then, I watched the young employee with this woman. I watched him help her count her change, ever so tenderly taking it from her shaking hands. I listened to him repeatedly saying, “Yes, ma’am” to her. When she asked if she had enough to buy a reusable bag, he told her she did and went two lines over to get one for her and then repackaged her items. Never once did this employee huff, gruff or roll his eyes. He was nothing but patient and kind.”
Soon after, Bigler was instead filled awe and noticed she wasn’t the only one.
“As I was watching him, I saw that Eloise was, too. She was standing next to the woman, watching the employee count the change. I realized I hadn’t been inconvenienced at all, that my daughter was instead witnessing kindness and patience and being taught this valuable lesson by a complete stranger. Furthermore, I realized that I, too, needed a refresher on this lesson.”
When her turn in line came, Bigler expressed her admiration to the employee and then to the store’s manager.
“When the woman was finished, the employee began ringing up my items and thanked me for my patience. I then thanked him for teaching us patience and kindness by his treatment of that elderly woman. And, although my timeline for target was askew, when he was finished I pushed my cart through the store trying to find the manager. I wanted her to know of the employee’s kindness and patience and how much it meant to me. After tracking her down and sharing the story with her, we left Target with a cart full of consumable items but what is more a heart full of gratitude for such an invaluable lesson.
If you are ever in the Glendale Target, give Ishmael a smile and a nod. The world could use more people like him.”